Privacy Policy
Last Updated: August 4, 2026
At Aina Naturals, your privacy matters to us. This Privacy Policy explains what information we collect through our website (ainanaturals.com), how we use it, who we share it with, and the choices you have. By using our site, you agree to the practices described below.
Information We Collect
We collect only the information needed to serve you:
- Order information — When you make a purchase, we collect your name, email address, shipping address, and order details. Payment card information is processed securely by our checkout provider (Snipcart) and its payment processors; we never see or store your full card number.
- Email sign-ups — When you join our list for the ritual guide and offers, we collect your email address.
- Aina Girl applications — When you apply to the Aina Girl Ambassador Program, we collect your name, email, phone (optional), city/state (optional), and the details you share with us.
- Contact messages — When you use our contact form, we receive your name, email, and message.
- Technical data — Like most websites, we may collect basic technical information such as browser type, device, pages visited, and IP address through cookies and similar technologies. See our Cookie Policy for details.
How We Use Your Information
- Process and deliver your orders, including shipping and customer support.
- Send order updates, receipts, and respond to your inquiries.
- Send emails you have opted into, such as offers and product news — you can unsubscribe at any time.
- Review and respond to Aina Girl ambassador applications.
- Improve our website, products, and customer experience.
- Meet legal and security obligations.
Sharing Your Information
We do not sell your personal information. We share data only with trusted service providers who help us operate the business, including:
- Payment processors (via Snipcart) — to complete transactions securely.
- Shipping carriers — to deliver your orders.
- Form and email services — to receive contact messages and application submissions.
- Analytics providers — to understand site performance (where used).
These providers are permitted to use your information only to perform services on our behalf.
Cookies
We use cookies to make our site work and to improve your experience. You can learn more and control cookies in our Cookie Policy.
Your Choices & Rights
- Marketing emails: You may unsubscribe at any time using the link in any email we send.
- Access and correction: You may request a copy of the personal information we hold about you, or ask us to correct it.
- Deletion: You may ask us to delete your personal information, subject to legal or order-record requirements.
- Do Not Track: We respect your browser settings where available.
To exercise any of these rights, contact us at contact@ainanaturals.com.
Data Security
We take reasonable steps to protect your information, including secure connections (HTTPS) for transactions and limiting access to personal data to those who need it to serve you. No method of transmission over the internet is 100% secure, but we work to protect your data.
Children's Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes take effect when the revised policy is posted on this page. For material changes, we will notify you by email or a notice on our site where appropriate.
For questions about this Privacy Policy, please contact us at contact@ainanaturals.com.