Returns and Refunds

Online/Phone Orders

• Contact our Customer Care team to initiate your return.
• If you do not have a receipt, we’ll gladly offer an exchange.

Purchases Made with Afterpay

If you used Afterpay to purchase your items online, please contact Customer Care to initiate your return. Have the following ready:

• Your receipt
• Your physical or digital Afterpay card

Purchases Made with PayPal

For items purchased online with PayPal, please contact Customer Care for assistance.

Important Notes

• We cannot accept shipped returns without prior authorization from Customer Care.
• If we shipped the wrong item by mistake:
  • Contact Customer Care to correct the error.
  • If the correct item is in stock, we’ll ship it to you at no additional cost.
  • If the item is out of stock, discontinued, or a seasonal/limited-edition product, we will issue a refund for the purchase price.

If you have any questions, our Customer Care team is here to help! Contact us via phone, email, or live chat.